Thoughtfully made. Carefully delivered.
At Madhuu, every garment carries the character of the hands, materials and traditions behind it. Once your order is placed, we take care to prepare and dispatch it with the same attention.
Once your order is successfully placed and the payment has been confirmed, our team begins preparing it for dispatch.
As many of our pieces are crafted using handloom and artisanal processes, preparation and dispatch may require additional care and handling.
You will receive an order confirmation after placing your order, followed by shipping information once your order has been dispatched.
We currently deliver orders across India.
Shipping charges, where applicable, will be displayed during checkout before you complete your purchase.
For certain locations, delivery timelines may vary depending on the availability of courier services and the accessibility of the delivery address.
Once your order has been dispatched, you will receive the available tracking details so that you can follow your shipment.
Delivery timelines may vary depending on:
The estimated delivery information shown at checkout should be considered an indication rather than a guaranteed delivery date.
Once your order has been shipped, you can use the tracking information provided by Madhuu to follow its progress.
If you experience any difficulty tracking your shipment, please contact our customer support team with your order number.
Please make sure that your shipping address, phone number and other delivery details are correct before completing your order.
Madhuu cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at the time of ordering.
If you notice an error immediately after placing your order, please contact us as soon as possible. We will try to assist you before the order is dispatched.
While we work with our delivery partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.
These may include:
If your shipment appears to be significantly delayed, please contact us and we will help you check its status.
If your package appears visibly damaged at the time of delivery, please document the condition of the package before opening it.
If the product inside is damaged, incorrect or has an issue, please contact us as soon as possible with your order number and photographs of the package and product.
Our team will review the concern and assist you according to our Returns & Refund and Exchange policies.
If international shipping is available for your order, any applicable shipping charges, customs duties, taxes or other import-related costs will be communicated where applicable.
Customers may be responsible for charges imposed by the destination country.
For questions regarding your shipment or delivery, please contact us with your order number.
MADHUU
Conscious clothing, thoughtfully made.
Last updated: September 24, 2026